Worse experience/customer service ever On November 14, 2022 i filed a claim because my son broke his phone. I'm with T-Mobile and pay for Assurant insurance. After receiving the replacement phone, I was not sent a return kit/label for the broken phone. I emailed and called the company about the label but still didn't receive one.Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.Call the customer service phone number. The customer service phone number for Sprint is 844-382-3312. It’s a toll-free number, so you don’t need to worry about charges for the call. If you are not in the US, call 817-698-4199. 3. Follow the automated prompts that describe your issue.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked.Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past ...May 15, 2020 · New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ... Feb 28, 2022 · Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ... After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...T-Mobile Accessibility Care - We're here to help! Select the service below for the appropriate customer service information! Anonymous; Ijh; 18 Jul 2023; The worst service ever! I was on sprint over 25 years, always had service. This past March since the merger was finalized with T-Mobile, the acquisition, I am barely ...Julian Chokkattu Gear Aug 31, 2020 8:00 AM What the T-Mobile and Sprint Merger Means for You Sprint is no more, and if you’re a subscriber, you may have a lot of questions about the...Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send us a message in the T-Mobile app, My T-Mobile, or Apple Business Chat. Get the app. Download the T-Mobile app to get in touch with us on your terms. Take the next step. Check out more customer benefits. See all benefits I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...T-Mobile And Sprint Have Merged! We're maintaining Sprint support pages for existing Sprint customers. T-Mobile customers can find T-Mobile support information here . Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. 1 reply. 1 year ago. I’ve had service and interaction with MCI Worldcom, Comcast Metrophone, Cingular/ATT, Tello, Visible, Red Pocket, Mint, Boost, Ting, Ring Plus, FreedomPop, Tracfone, Straight Talk, Verizon, Sprint, Xfinity, and Metro wireless, maybe a few more. The worse has to be T-Mobile, with Xfinity being a close second.I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...To call T-Mobile Customer Service from another country, from your mobile device, dial +1-505-998-3793. We won't charge you anything for this call, no matter where you are. Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...T-Mobile Customer Service Phone Number. Phone Number:1 (800) 937-8997. Shortcut: Speak "English", Speak "representative".Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you.New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Making a great place to work even better. At T-Mobile, we have your back. We pay our employees fairly and reward them mightily—regardless of role, title, or full/part-time status! ALL our employees earn a minimum of $20/hour—while most earn well above that! In addition to base pay, our compensation package includes bonuses, stock grants ...Get answers from our T-Mobile Business Expert, 24/7. 1-800-375-1126. @TMobileBusiness. T-Mobile for Business. New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ...I have been a sprint customer since I was 16 years old I will be 40 in December why did you force me to loose Hulu that I’ve had with my plan since it was offered maybe 10 plus years my sprint phone worked perfectly fine on the sprint network that is still on cuz people with prepaid are still on it sent me 4 sim card and called everyday to ...Team of Experts®. At T-Mobile, we radically reinvented customer service. We provide a total experience that includes best-in-class, personalized support from T-Mobile experts when needed. These experts are available to provide you with a next-level experience, including tailored service and support, as you begin your relationship with T-Mobile.It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Sprint Customer Service Phone Number. Phone Number:1 (800) 639-6111. Shortcut: Press 4, then 0.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Jan 27, 2022 · T-Mobile Servicio al Cliente. Si ya eres cliente de T-Mobile simplemente marca al 611 desde tu smartphone o bien al 800 937 8997 desde cualquier otro teléfono. O si tienes interés en contratar su servicio por primera vez marca al 866 219 0324. T-Mobile ofrece servicio al cliente a través de estos números 24 horas al día los 7 días de la ... I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant. T-Mobile And Sprint Have Merged! We're maintaining Sprint support pages for existing Sprint customers. T-Mobile customers can find T-Mobile support information here . T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data.New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...All T-Mobile stores should have at least 1 Sprint terminal that has access to Sprint tools allowing to handle Sprint accounts. Higher traffic stores may have more. If I read the job descriptions correctly, there is a customer service portion of the job description, so a comment like yours says “I’m going to throw that part of my job ...Contact Information. 12920 SE 38th St. Bellevue, WA 98006-1350. Visit Website. (888) 211-4727. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data. I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Best: Dial 1-888-211-4727. Screengrab via Sprint. Dial the number above and enter your 10-digit phone number. After entering your phone number, press “4” to report the phone lost or stolen and ...Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send us a message in the T-Mobile app, My T-Mobile, or Apple Business Chat. Get the app. Download the T-Mobile app to get in touch with us on your terms. Take the next step. Check out more customer benefits. See all benefits Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past ...Scam Shield from T-Mobile enhances your scam blocking protection so you can say goodbye to scam calls for good! T-Mobile® Scam Shield App – Block Scam & Unwanted Calls (Free & Premium) Fewer Scam Calls.Ensure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Mar 4, 2023 · USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you. Ensure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send us a message in the T-Mobile app, My T-Mobile, or Apple Business Chat. Get the app. Download the T-Mobile app to get in touch with us on your terms. Take the next step. Check out more customer benefits. See all benefits When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy. Worse experience/customer service ever On November 14, 2022 i filed a claim because my son broke his phone. I'm with T-Mobile and pay for Assurant insurance. After receiving the replacement phone, I was not sent a return kit/label for the broken phone. I emailed and called the company about the label but still didn't receive one. 1 reply. 1 year ago. I’ve had service and interaction with MCI Worldcom, Comcast Metrophone, Cingular/ATT, Tello, Visible, Red Pocket, Mint, Boost, Ting, Ring Plus, FreedomPop, Tracfone, Straight Talk, Verizon, Sprint, Xfinity, and Metro wireless, maybe a few more. The worse has to be T-Mobile, with Xfinity being a close second.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Get answers from our T-Mobile Business Expert, 24/7. 1-800-375-1126. @TMobileBusiness. T-Mobile for Business. When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy.New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Aug 10, 2021 · Call the customer service phone number. The customer service phone number for Sprint is 844-382-3312. It’s a toll-free number, so you don’t need to worry about charges for the call. If you are not in the US, call 817-698-4199. 3. Follow the automated prompts that describe your issue. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Scam Shield from T-Mobile enhances your scam blocking protection so you can say goodbye to scam calls for good! T-Mobile® Scam Shield App – Block Scam & Unwanted Calls (Free & Premium) Fewer Scam Calls.
Oct 23, 2014 · 3. Dial at 888-226-7212 4. Or dial at +1 888-211-4727 5. If you don’t get any real person to talk with at the above numbers, then try this number: 800-877-4020. 6. After getting connected to those numbers you may still have to follow commands and you may also have to press some particular buttons on your phone. . Carry on 6
Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones.After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17. Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. Worse experience/customer service ever On November 14, 2022 i filed a claim because my son broke his phone. I'm with T-Mobile and pay for Assurant insurance. After receiving the replacement phone, I was not sent a return kit/label for the broken phone. I emailed and called the company about the label but still didn't receive one. How much easier is it to say an over seas rep is “John” when talking via chat vs on a phone call. Customers prefer US reps on the phone, and via chat it’s about the same. If you were threatened with being fired for using LOA please report your boss as that’s illegal. There’s a tip line for just that purpose.After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17.(See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.Making a great place to work even better. At T-Mobile, we have your back. We pay our employees fairly and reward them mightily—regardless of role, title, or full/part-time status! ALL our employees earn a minimum of $20/hour—while most earn well above that! In addition to base pay, our compensation package includes bonuses, stock grants ...To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly ....